Available for new projects
AI Automation Specialist

Intelligent automation. Exceptional results.

I'm Efosa Macaulay-Smith. I help businesses eliminate bottlenecks, automate workflows and scale smarter — through precision AI automation, intelligent workflow systems, and end-to-end business process engineering.

View My ProjectsGet In Touch
  • 8+
    Production Workflows Built
  • Multi-Platform
    Automation
  • End-to-End
    System Design
  • Production-grade systems
  • AI workflow engineering
  • Custom API integrations
AI automation network diagram
N8NMAKE.COMZAPIERAI AUTOMATIONWORKFLOW SYSTEMSOPENAITWILIOGOHIGHLEVELAIRTABLEWHATSAPP APICLAUDE AIVOICEFLOWN8NMAKE.COMZAPIERAI AUTOMATIONWORKFLOW SYSTEMSOPENAITWILIOGOHIGHLEVELAIRTABLEWHATSAPP APICLAUDE AIVOICEFLOW

Building production-grade systems with the tools modern teams trust

n8nn8n
MakeMake
ZapierZapier
OpenAIOpenAI
ClaudeClaude
AirtableAirtable
NotionNotion
SlackSlack
HubSpotHubSpot
TwilioTwilio
SheetsSheets
ShopifyShopify
Efosa Macaulay-Smith
About Me

The engineer behind the automation

Efosa is an AI Automation Specialist who replaces manual, repetitive processes with reliable automated systems — turning complex business challenges into clean, scalable workflows that save time, reduce cost, and drive growth.

  • End-to-end automation workflows with N8N, Make.com, GoHighLevel & Twilio
  • AI chatbots and conversational systems built on OpenAI & Claude
  • Multi-channel communication pipelines that scale without extra headcount
  • Systems-thinking approach focused on operational efficiency
Industries served
StartupsAgenciesService businessesOnline brands
What I Offer

Services built to scale you

Every engagement is strategy-first. I map your goals, design the system, and build it to run without you.

01

Workflow Automation

Automated systems that connect apps and eliminate manual tasks across the business.

Reclaim hours every day
N8NMake.comZapier
02

AI Chatbot Development

AI-powered chatbots for support, lead capture, and customer communication.

Instant 24/7 response
ChatGPTClaudeVoiceflow
03

API & Systems Integration

Connect third-party tools, platforms and custom APIs so your stack works as one.

One unified system
REST APIsWebhooksOAuth
04

CRM Automation

Automated CRM workflows for leads, follow-ups and pipeline management.

Zero leads slip through
GoHighLevelAirtable
05

Multi-Channel Communication

Automated messaging pipelines across WhatsApp, SMS and email at scale.

Reach customers everywhere
TwilioWhatsApp APISMTP
06

Custom AI Workflow Solutions

End-to-end intelligent automation systems tailored to your business needs.

Bespoke autonomous ops
OpenAIN8NCustom
Tech Stack

A modern automation ecosystem

Best-in-class platforms composed into reliable, production-grade systems.

Automation Platforms

Workflow engines that orchestrate every system.

n8n
n8n
Workflow automation
Make
Make
Visual scenarios
Zapier
Zapier
App integrations

AI & LLM Platforms

Production-grade intelligence layer.

OpenAI
OpenAI
GPT models & APIs
Claude
Claude
Anthropic LLM
Groq
Groq
Fast inference

CRM & Databases

Structured data and pipeline systems.

HubSpot
HubSpot
CRM platform
GoHighLevel
Agency CRM
Airtable
Airtable
Flexible database
Notion
Notion
Knowledge base
Google Sheets
Google Sheets
Spreadsheet ops

Communication

Multi-channel messaging at scale.

Twilio
Twilio
SMS & voice APIs
WhatsApp
WhatsApp
Business messaging
Gmail
Gmail
Email automation
Slack
Slack
Team notifications

Commerce & Integration

Connective tissue between every system.

Shopify
Shopify
E-commerce ops
REST APIs
Custom integrations
Webhooks
Event-driven sync
Featured Work

Projects that deliver results

Real-world workflows engineered for reliability, performance and measurable business impact.

01

Mama Tee's Kitchen — Voice AI Concierge

Problem

Restaurant losing orders and reservations to missed calls and slow manual handling.

Architecture

Vapi voice AI agent integrated with N8N across three separate workflows (orders, reservations, complaints), using GPT-4o Mini for conversation handling and Deepgram Nova-2 for transcription, configured with Nigerian food keyterms for accuracy.

VapiN8NGPT-4o MiniDeepgram
  • Fully deployed voice ordering system
  • Handles 3 workflow types autonomously
02

Abandoned Cart Recovery System

Problem

Shopify stores losing revenue from abandoned carts with no automated follow-up.

Architecture

N8N workflow triggered by Shopify webhooks queues a delayed Twilio SMS with dynamic cart data. Conditional logic halts messaging if the cart is recovered within the delay window.

N8NShopify WebhooksTwilio SMS
  • Automated revenue recovery
  • Zero manual outreach
03

AI Customer Support Chatbot

Problem

Support teams overwhelmed by repetitive product and order-status queries.

Architecture

Conversational AI chatbot for Shopify/WooCommerce using OpenAI + Groq, with persistent session memory that retains context across conversations and live API calls into the store backend.

OpenAIGroqShopifyWooCommerce
  • Instant 24/7 responses
  • Reduced support load
04

Gmail → WhatsApp Notification Pipeline

Problem

Critical emails getting buried in inbox noise.

Architecture

Zapier monitors Gmail via OAuth triggers, extracts sender, subject and body, then delivers formatted real-time alerts via the Twilio WhatsApp API.

ZapierGmail APITwilio WhatsApp
  • Real-time alerting
  • Never miss key emails
05

Telegram AI Search Bot

Problem

Users needing fast, summarized answers without leaving Telegram.

Architecture

N8N orchestration layer pipes Telegram messages into an OpenAI AI Agent node that calls the Serper API as a tool and returns AI-summarized search results.

N8NTelegram Bot APIOpenAISerper
  • Live web answers
  • Conversational UX
06

Voiceflow E-Commerce Chatbot

Problem

Brands wanting a full conversational commerce experience.

Architecture

Voiceflow chatbot for a demo e-commerce brand covering product browsing, search, cart and order management, backed by Google Sheets as a lightweight product database.

VoiceflowGoogle Sheets API
  • Conversational checkout
  • No-code product DB
07

Web Crawling AI Agent

Problem

Manual research and data collection across websites at scale.

Architecture

Autonomous N8N agent using Firecrawl for structured extraction. Navigates URLs, parses content and feeds an AI node for summarized, structured output.

N8NFirecrawlOpenAI
  • Autonomous research
  • Structured insights
Impact

Measurable outcomes for the business

Automation isn't just operational polish — it's a direct line to time, revenue and scale.

Time Saved

Repetitive tasks are fully automated, freeing hours of work every day.

Revenue Recovery

Automated cart recovery re-engages customers and reclaims lost sales.

Faster Response

AI chatbots cut customer response times from hours to seconds.

Reduced Workload

Pipelines remove the need to manually monitor communications and leads.

Improved Lead Management

CRM workflows ensure no lead is missed with automated follow-ups.

Scale Without Extra Cost

Businesses scale operations efficiently without additional headcount.

N8NMAKE.COMZAPIERAI AUTOMATIONWORKFLOW SYSTEMSOPENAITWILIOGOHIGHLEVELAIRTABLEWHATSAPP APICLAUDE AIVOICEFLOWN8NMAKE.COMZAPIERAI AUTOMATIONWORKFLOW SYSTEMSOPENAITWILIOGOHIGHLEVELAIRTABLEWHATSAPP APICLAUDE AIVOICEFLOW
Education & Certifications

A foundation built on continuous learning

  1. TS Academy

    AI & Automation Technical Training

    Hands-on training covering AI automation systems, workflow architecture and integration development.

  2. Make Academy

    Foundation, Basics & Intermediate Certifications

    Certified across multiple levels of automation and advanced workflow development.

  3. Zapier Academy

    Full Certification

    Expertise in building automated workflows across hundreds of integrations.

  4. Anthropic Academy

    Building with the Claude API

    LLM fundamentals, prompt engineering and production API integrations.

Contact

Let's automate what's slowing you down

Tell me a bit about your operation and the bottlenecks you'd like to remove.

Reach out directly

Prefer a quick message? I respond within 24 hours.